Customer Support

Customer Service

Quick Info








Customer Support

Customer Service

Quick Info



About Us

County Waste & Recycling

County Waste & Recycling is dedicated to providing the highest quality, most complete range of disposal and recycling services to the businesses and residential communities in Upstate NY.

We provide these services in a timely, courteous and efficient manner at a competitive price.

We also consider our employees part of the County Waste & Recycling family and treat them with fairness and respect.


A Waste Connections Company

County Waste was acquired by Waste Connections​ a few years ago. Waste Connections is the premier provider of solid waste collection, transfer, recycling, and disposal services, along with recycling and resource recovery, in mostly exclusive and secondary markets across the US and Canada. As integral part of the Waste Connections team of companies, County Waste is proud to be locally managed and to provide waste management, dumpster rental, roll off, organics and trash disposal services to its local communities.

We also provide non-hazardous oilfield waste treatment, recovery and disposal services in several basins across the U.S., as well as intermodal services for the rail haul movement of cargo and solid waste containers in the Pacific Northwest.

The philosophy at Waste Connections is that the solid waste service business is a local business managed by professionals living and working in the communities we serve. We strive to provide service excellence for those communities that place their trust in our company and are always dedicated to putting our customers first. We look to technology and growth to help our customers, employees and shareholders “Connect with the Future”.


Our Commitment

We are committed to improving the environment for the future of the communities we live in and serve. We believe that our services play an integral part in improving environment quality and are mindful of having the most cost-effective waste management solutions for our customers. We constantly monitor and evaluate new technologies and programs that can enhance our commitment to the environment. Within our industry, there is enormous effort made toward alternative technologies to reduce landfill disposal, reduce greenhouse gas emissions, and harness bio-fuels.

Waste Connections serves millions of customers across the US and Canada. Whether at single or multi-family residences, commercial institutions, industrial locations, construction sites or special events, we provide services to meet the customer's needs.

Rewarding Those Who Embody Our Values

General Service Standards

Let us be your service provider and experience the Waste Connections difference.

Radio dispatched collection equipment – we are there when you need us!

Customer-tailored collection programs with scheduled or on-call pick-ups

Highly trained staff – it is our desire to always exceed customer expectations

Flexibility to adapt to evolving customer needs

Statement Of Values

Connect with the Future.


Honoring our commitments provides our stakeholders peace of mind and establishes us as the premier waste services company in the markets we serve. This creates a safe and rewarding environment for our employees while protecting the health and welfare of the communities we serve, thereby increasing value for our shareholders.

Vision of the Future

Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees, always relying on our Operating Values as the foundation for our existence.

Statement of Operating Values


We strive to assure complete safety of our employees, our customers and the public in all of our operations. Protection from accident or injury is paramount in all we do.


We define integrity as “saying what you will do and then doing it.” We keep our promises to our customers, our employees and our stockholders. Do the right thing, at the right time, for the right reason.

Customer Service

We provide our customers the best possible service in a courteous, effective manner, showing respect for those we are fortunate to serve.

To be a Great Place To Work

We maintain a growth culture where our employees can maximize their potential personally and professionally. Our objective is to provide an environment where people enjoy what they do and take pride in their work. We wish to embody a work hard, play harder culture.

To be the Premier Waste Services Company in the U.S. and Canada

We continue to provide superior returns, remain environmentally responsible, and continue to grow in a disciplined way, deploying resources intelligently and benefiting communities we live in. We remain a “different breed”.


Please enter your current location so that we may provide you with local information and services.

    County Waste & Recycling™ Mobile App

    Never Miss Your COLLECTION DAY Again!

    Pay Your Bill

    Get Support

    Sign-up for waste collection Reminders

    Receive Service Alerts for collection delays

    Search how to properly dispose of materials

    DOWNLOAD THE NEW mobile app

    WasteConnect ™ Mobile App

    Never Miss Your COLLECTION DAY Again!

    With our new WasteConnect ™ Mobile App you can:

    Sign-up for waste collection Reminders

    Receive Service Alerts for collection delays

    Search how to properly dispose of materials


    Commercial Services

    Residential Services

    Customer Support

    More Info

    Copyright © 2023 County Waste & Recycling ​ | ​ Sitemap ​ | ​ Terms Of Use ​ | ​ Pricing Policy​ | Privacy Policy​ ​ | ​ Environmental Surcharges


    Modal Header